Cloud Based VoIP Phone System also known as VoIP (Voice over Internet Protocol) Systems is a phone system that is operated completely in the cloud. It is reliable encrypted cloud communications platform that eliminates the need for on-premise PBX hardware or phone system. It uses the Internet as a means to transport calls. All you need is a phone set, a mobile phone or a desktop to make and receive calls.

Here are some benefits of Cloud Based VoIP Phone System over Traditional on-premise PBX systems:

No on-premise PBX. So no overhead for equipment cost

No software licensing cost

No maintenance contracts cost

No PBX replacement and upgrade parts cost

No cost for connecting multiple locations

No telecom charges for local and long-distance

Unlike on-premise phone systems, VoIP systems do not require a lot of equipment since they are cloud based. All you will need is a VoIP enabled phone set, a free mobile app or a computer. 

Yes, there are a lot of features. Here are a list of them.

•     Call Forwarding
•     Call On Hold
•     Call Routing
•     Cloud PBX
•     Dial-by-Name Directory
•     Hosted VoIP Phone Service
•     Phone Number Extensions
•     Virtual Voicemail
•     Toll-Free & Vanity Phone Numbers
•     Custom Messages & Greetings
•     Number Porting & Transfers
•     Virtual Fax
•     Hot Desking
•     Auto Attendants
•     Call Filtering
•     Conference Calls
•     Screen Sharing
•     HD Video Conferencing
•     Conference Room Systems
•     Video Conferencing Equipment
•     Conference Bridge Technology
•     Scalable Call Center Software
•     Call Monitoring
•     Business Call Management
•     Call Center Analytics
•     PBX Admin Tools

A high-speed broadband Internet connection is required for VoIP. In order to determine the speed of Internet you need for your office to have a reliable phone quality experience, you will need to know how many phone sets your are going to place in your office. Each phone set requires an approximate rate of 100Kbps bandwidth. 

For example, If your office will have 5 phone sets then 100Kbps X 5 = 500Kbps bandwidth is required to be available to make calls. Just to note, your internet usage are constantly fluctuating based on the amount of devices utilizing your Internet at any given time. Therefore it is recommended to increase your Internet bandwidth plan if necessary. 

As part of our service, we test and assess your current Internet bandwidth and perform the calculation to get you the recommend minimum bandwidth for your VoIP phone implementation. If your internet requires upgraded, we will also let you know too.

Contact us to have one of our engineers test your bandwidth today.

Yes, you can port your numbers including 800 numbers if you have any. We help you through the entire porting process.

Maybe. It depends on the type of phone you currently have. We just need to know the make and model to determine if you can use it.

Absolutely not. The beauty about VoIP is its flexibility. As long as your new office has a high-speed broadband Internet connection, all you have to is take your phones to the new location and plug them in. You will no miss a beat.

Yes, whether you have 5 or 1000+ remote workers, they all can use the same VoIP phone system as long as they have a high-speed broadband Internet connection. Understand that they all do not have to use a physical phone set. If they have a computer, they can connect and use the phone system via the web portal or desktop app.