As your Managed Service Provider, we function as an extension of your company, like an IT department, but at a lower cost than hiring in-house IT staff. We proactively manage all of your technology services so you can focus on the key aspects of your business that generate revenue and keep it running smoothly.

When you delegate specific IT operations to us as your Managed Service Provider, we take on the responsibility of monitoring, managing, and problem-solving for your IT systems and functions.

Our Managed Services offer:

•     24/7 system alert monitoring
•     Data backup and recovery for various devices (such as desktops, laptops, and servers)
•     Patch management
•     Security monitoring and management
•     And more

By choosing our flat fee Managed IT Services and Support, you can enjoy greater budget predictability.

Our Managed Services offer a range of services including IT Services & Support, Network & Security Services, Web Services, and Phone & Internet Services. These services help improve your IT posture, business continuity, technology expertise, operational efficiency, and responsiveness.

You can choose to have us manage all of your IT services and support or select specific services for us to manage. If you choose to have us manage your complete IT infrastructure, we will function as your IT department. The decision is up to you.

According to payscale.com, as of August 2021, the average base salary for a System Engineer in the U.S. is $76,404, a Network Administrator is $60,517, and a Cyber Security Analyst is $76,623, not including benefits and bonuses.

By partnering with NB Technology, you can access a team of skilled IT professionals without incurring the high costs of hiring individual employees. In addition to saving money, outsourcing your IT needs to us offers a number of other benefits, such as:

•     24/7 monitoring and support
•     Expertise in a wide range of technologies
•     Proactive maintenance to prevent problems before they occur
•     Scalability to meet the changing needs of your business
•     The ability to focus on core business functions while we handle the technical details.

Yes, any of your staff members can call or submit a ticket for support. This allows your team to get assistance with technical issues as soon as they arise, which can help prevent delays and lost productivity.

At NB Technology, you get the best of both on-site and remote IT support. While many IT issues can be resolved remotely, there are still instances where on-site support is necessary, such as when devices cannot be accessed remotely or for initial hardware installation and upgrades. With us, you are covered for all types of IT support. Our team of technicians is always available to help you with any issues that arise, whether they can be resolved remotely or require an on-site visit. You can trust us to take care of all your IT needs.

Yes, our Managed IT Services include antivirus protection that never expires and covers viruses, malware, trojans, and ransomware attacks. This helps protect your users from accidentally clicking on phishing emails and keeps your system secure.

In addition, our Managed Cloud Backup & Disaster Recovery Service provides an extra layer of security for your data, helping to protect it from malicious attacks. This way, you can have peace of mind knowing that your system and data are well protected.