5 Simple Steps to Recover From Any Disaster
Experiencing a disaster in your business is like crash landing a plane on an island: it’s never planned, it will cost precious time and resources, and you probably won’t be as prepared as you think you are. Here are 5 steps in order to get that plane (or your business) up and running again.
Understand your situation
The first thing you need to do in a disaster is to understand the disaster itself. What caused the plane to crash? Knowing if a disaster is caused by a storm, hack, system issue, or human error makes a huge difference in how you proceed. Ask yourself: what was affected? How extensive is the damage? What do I need to know to be best equipped to handle this disaster?
Take a look at the schematics
Just like looking at a set of IKEA instructions to build a desk, it is important to take a look at the disaster recovery plan you have in place. Imagine it like having the instructions to your plane. Having a detailed plan allows you to fix the right parts quickly without accidentally harming anything else in the system. This helps your staff stay on the same page, minimize confusion, and increase productivity.
If you do not have a plan in place to deal with this specific type of crisis, see what similarities you can draw from other plans you have developed. Make the steps clear for your staff members. A bit of extra time getting the plan right is better than confusion and delays once progress starts to rebuild the plane.
Go into crisis mode
This doesn’t mean panic. Instead, change the goals and tasks based on your plan to best recover from the crisis. No matter the disaster, your goal is to get everything back up and running as soon— and effectively— as possible.
Each disaster comes with a different recovery strategy. Having a storm knock out power might cause your staff to work remotely from their cloud-hosted desktops while hackers holding your system for ransom might cause you to use your managed disaster recovery backup to load your systems to the state they were before the backup.
Your staff, partners, clients, and other individuals affected by the disaster need to be notified in a timely manner about the disaster. They should receive regular communications updating the status of the recovery process. This allows an open and honest communication about what is happening and if there are any potential delays or risks associated that might arise because of the disaster.
After everything is over, take a look back on how well you recovered from the disaster. What was done well when recovering from the disaster? What was done poorly? Use this information to better assess how to have a better disaster recovery plan in place for the future.
Plan ahead. According to the Federal Emergency Management Agency (FEMA), just 60% of companies reopen after a disaster, and of those that do, only 29% are still open after two years. While these numbers can be scary, they aren’t random. Companies that plan ahead are far more likely to stay in business. Simple protections such as including virus detection in your managed IT services or running data backups daily can make a huge difference in terms of disaster.
While it is impossible to prevent disaster, you have the ability to turn that disaster into a speed bump by limiting risks and having data recovery services at your disposal.
What will you do when disaster hits you?