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Every element of our process is a partnership. Choosing NB Technology for your technology service needs means having full consultative support and access to a dedicated team of Customer Care Specialists and Project Managers for every stage and every touch-point of your project.
We understand that solving your I.T. challenges within your budget is your most pressing objective. However, to help us make this a rewarding collaboration from start to finish, we've developed a proven process which sets us apart from outdated, expensive traditional Technology Service Providers.
What separates us from the rest is that we value every one of our client and we take every project as if it were our own personal project.
We understand that your success is ultimately our success, therefore making your project personal motivates us even more.
Below are the processes we follow to serve you better.
Whether you are a small or mid-size organization or staring a new business, we'll assign and send out a project manager to carefully listen to your challenges and the pain you are currently experiencing.
The world of technology moves extremely fast. Therefore it is very important that we assess all aspects of your current and any unforeseen future challenges. We take the time to learn about your company and its current processes so we can implement a long term success plan.
Having worked with over one hundred small and mid-sized companies, we understand the need for flexible and scalable solutions that can handle the challenges of a single and multiple company's site. We will recommend the best proven solutions and alternatives that will help you meet your performance expectations in a way that fits your unique operational footprint.
NB Technology uses a multi-phase approach to ensure a successful implementation for every client's project. A trained and experienced implementation team progresses through the process with each client to create clear goals and action items at each phase. Because we believe in "Getting It Right The First Time", prior testing and review are very essential and required before going live.
A purchased product or service is only as good as the support behind it. Where other service providers fail, we thrive. For your peace of mind, rest assured that we proudly and actively maintain and support our clients after every implementation. Besides providing great products and services, this is the second best reason why our clients love our services.
NB Technology was recommended to us by our previous IT service provider when he moved out of state. Since NB Technologies has been servicing us, We have never been left without help no matter what computer or software problem ...